THE JAGUAR'S

JUNGLE

 

Lodge & Hostel

 

 

 

General Manager Position

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Job Overview

This position is responsible for all aspects of keeping a tight ship in a challenging environment. The fact that we are boat access only adds a unique challenge to running the lodge. Food orders must be done with extreme care since we can only get supplies once a week. Cost management is extremely important since we are a small business. The General Manager is responsible for leading the rest of the staff in the effort to create the best experience possible for the guests.  This means the manager must be someone who leads by example, is stern but not rude, and is extremely organized. 

Start date: Immediately 

Salary: $1,400 monthly plus food and housing onsite

Responsibilities and Duties

  • Payroll

  • Management the cleaning staff

  • Management the maintenance staff

  • Management of food orders

  • Management of kitchen and bar staff

  • Scheduling 

  • Provide customer service when needed

  • Daily cleaning inspections

  • Quality control

  • Monthly expense reports

  • Tour organization

  • Oversee gear inventory and organization 

  • Oversee all operations

 

Qualifications

  • Must have experience in the guest services, front desk, and hotel management

  • MUST have very high English and Spanish communication abilities

  • Must have management experience with Spanish speakers

  • Must have experience producing progress and expense reports

  • Must be willing to live onsite at our remote location

  • Must enjoy living in nature

To Apply, the first step is to email your resume and the answers to the questions below to Elizabeth & Leo at info@thejaguarsjungle.com. Please review our website and location before applying.

 

  1. If you were hiring someone for this job, what would you look for?

  2. How do you keep track of things you need to do?

  3. Describe the last time you resolved an issue with an extremely irate guest.

  4. What was the best idea that you came up with in your career? How did you apply it?

  5. Where do you see yourself in 5 years?

  6. What do you know about us (The Jaguars Jungle Lodge) and our services? Why did you choose us when applying?

  7. Have you worked with any organizations to reduce operating costs?

  8. Have you worked with any organizations to develop organizational processes? (In restaurants, bars, hotels, or tour agencies)

  9. We do tours to Corcovado National Park, Cano Island, among others with our own boat, guide, and food. This requires quite a bit of organization. The food cannot be made late, the boat cannot leave late, the guide must have all his gear, the park permits must always be made ahead of time. How would you organize tour operations?

  10. Salary where you last worked.

  11. Reference from your last position.

  12. What can you do for us that other candidates cannot?

  13. When is the earliest you can start?

  14. What is your nationality?

Please note that alcohol consumption is not permitted on the property. If you are someone who likes to consume alcohol often, this is not the position for you.